If you’re not quite sure which size is right for you, refer to our size guides. They’re located in the description of each of our products.

If you have never measured yourself before, please see the diagram below for some measuring tips and a general size guide!

If an item is damaged or defective before tags are removed, it is still
eligible for a return. If tags have been removed, please email us for further assistance. info@udelny.com

We try our best to restock our popular items as fast as possible. However, sometimes we are not able to restock everything.

If you would like to know when an item you love is back in stock, select the "notify me when available" button on the product page under the size and color you are looking for. You can also visit or call one of our store locations to see if they have what you're looking for!

In store purchases – please contact the store you purchased the items
from for further instruction. 718-475-3511 and select the boutique you purchased your items from.

Online purchase- You can only return online items through our returns portal. Please indicate your 5 digit order number inside the return package.
udelnycom.returnscenter.com

For sale item exchanges: please note all sale items are FINAL SALE and can not be refunded, only exchanged. To exchange a sale item, the customer must place a new order for the same item(s), only differing in size or color. Please note that customers are responsible for covering the return shipping costs. Additionally, if your order initially included free shipping, the actual shipping cost will be deducted from your refund amount upon return. If the exchange order does not include the sale item(s) being returned, it is not considered an exchange, and the customer will not be receiving a refund on the item(s). the customer will be contacted via email and asked if they would like to send us a shipping label and we would be happy to send the items back, or they will be donated after 90 days. Please note exchange of sale items depends on stock availability.

Items purchased on sale of 20% or more are non- refundable. However, we will happily exchange your item(s) depending on availability. Please see the return policy for further explanation on exchanging sale items.

Unfortunately, we do not allow online orders to be returned or exchanged in the stores.

Unworn, unwashed and clean items with all tags attached can be returned for a full refund within 7 days.

Items marked final sale (are still eligible for exchange), items that are worn, washed, dirty, or altered in any way cannot be returned.

You will receive a full refund of the items sent back, minus the return
shipping cost, the original shipping cost if you received free shipping but decide to keep less than $200 worth of items from the whole order, and/ or a 7% restocking fee if your return is over $500. Please allow 10 business days for returns to be processed.

Please allow up to 5 business days for us to process your return, and 10 business days to receive your refund.

You have 7 days from the day your order was delivered to make a return in our returns portal udelnycom.returnscenter.com

Udelny has the right to deny returns for any of the following reasons: returns of sale items (instead can be exchanged), returns that are outside of the return window, or items without tags attached.

Yes, we do ship overseas. Shipping and customs fees are all at the customers expense and may vary based on weight of package and location.